PLEASE READ THE FULL ITEM DESCRIPTION BEFORE PURCHASING. We process thousands of ex-corporate phones and tablets annually. All our refurbished phones and tablets are 2nd hand so will have some cosmetic wearing and signs of use. Any major damage or issues will be mentioned in the description or shown in the photos.
Unless stated in the listing, the batteries have not been replaced. If batteries do not hold any charge this will be mentioned in the description.
All devises are fully cleaned and sanitised, then repackaged. Grade: Very Good (see below). Very good over all condition, minor signs of wear such as light scratches to screen and/or casing. Moderate signs of wear, to screen, such as scratches/scuffs/discoloration or minor pressure marks. Possible pitting marks, scratches or marks to casing.
Heavily scratched screen or back case, screens will be fully intact with no chips or cracks but may have discolouration or pressure marks. There will be separate listings for phones with faults or damage i. This product is covered by. We process over 350,000 devices PA and operate from a secure site in the West Midlands with over 100,000 square feet of warehouse. All the assets that arrive into our facility are individually checked and put through 5 hours of testing and grading to ensure the devices are fit for purpose and in good working condition.We have over 125 IT technicians and they use the latest software tools to data wipe and run comprehensive diagnostics software to ensure every component is tested. If they find any faulty units then these will either be repaired / replaced or send for secure disposal all within our secure facility. Each device is then cleaned, using anti-bacterial wipes to ensure all bio hazardous material are removed and then, they are packed to ensure they are kept safe and secure during transport with environmentally friendly packaging. We are a highly certified, accredited and environmentally focused business and we very much promote the circular economy and do everything we can to re-use devices that our customers no longer require. Everything we do is focused on re-use and we even re-use packaging and other material to ensure nothing from our site goes to landfill from an IT point of view. This will be stated in the listing. Day you place your order. Items that require bespoke builds and additional process may take longer. The customer will be liable for these charges. We try our best to make sure things run smoothly however sometimes things do go wrong. We MUST be notified of damaged goods within 24 hours of receipt. Please report any damage to the item to us within 24 hours or receipt with images of the damage to the item and any packaging. All of our prices include UK VAT. A VAT invoice can be provided upon request. Tech Heaven specialise in the purchasing, refurbishing, testing and resale of used IT hardware and provide services to customers worldwide. With over 30 years of industry experience, you can be certain that all of our products are reliable, good quality and competitively priced. Tech Heaven have access to various types of IT hardware; from PCs, laptops and phones, to high-end servers, storage and networking hardware and our team of engineers can also produce bespoke IT builds upon request.
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